Privacy Policy
Your privacy and trust are important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: October 2024
Our Commitment to Privacy
Bertu Tesfa ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our organization.
Information We Collect
Personal Information
When you sponsor a child, make a donation, or contact us, we collect personal information including your name, email address, phone number, mailing address, and payment information. This information is necessary to process your sponsorship or donation and communicate with you about your support.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and user experience.
How We Use Your Information
Supporting Our Mission
We use your information to process sponsorships and donations, send updates about the children you sponsor, provide receipts and tax documentation, and communicate about our programs and impact.
Improving Our Services
Your information helps us improve our website, analyze donation patterns to optimize our programs, and ensure the security of our systems and your data.
Information Sharing
Limited Sharing
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us process payments, send communications, or manage our database - but only to the extent necessary to provide these services.
Legal Requirements
We may disclose your information when required by law, to protect our rights, or to comply with legal processes.
Data Security
Protection Measures
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure storage of payment information through PCI-compliant payment processors, and regular security audits and updates.
Your Responsibility
Please keep your account credentials secure and notify us immediately if you suspect any unauthorized access to your account.
Your Rights
Access and Control
You have the right to access your personal information, request corrections to your information, opt out of marketing communications, request deletion of your data (subject to legal and operational requirements), and withdraw consent for data processing.
Communication Preferences
You can update your communication preferences at any time by contacting us or using the unsubscribe link in our emails.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyze website usage.
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email:info@bertutesfa.org
Mailing Address: Bertu Tesfa, Hosanna, Ethiopia
Related Policies: Accessibility Statement